Caroline (Lines) Sultzer AI Enablement & Operations

I run operations and AI for small teams, and I build accessible tools to support that work.

At an arts nonprofit I’m Operations Coordinator and I run the tech side of the org. I wrote our AI governance framework, set up our Claude workspace, keep our data clean, make updates to our website and build the trackers we use every day.

Bringing AI into a nonprofit

I was hired to bring AI into the organization. Before we picked a tool, I wrote a framework covering policy, training, equity, funding and rollout, and presented it to the Executive Director. Then I set up our Claude workspace after reviewing its data and privacy terms, with a project for each department.

Separately, I built Can I Use AI for This? on my own, a small tool that turns an AI policy into accessible answers.

For the last two years I’ve run inline/access, my own studio, and I’m building a SaaS product for art galleries from the ground up. I build in React, Vue and plain JavaScript, with a full-stack Java background in API design, PostgreSQL and backend architecture. I like taking a design from Figma all the way to semantic, WCAG-compliant code that ships. I also build n8n workflows, including one that drafts security questionnaire answers for a person to review.

I came to engineering from art and fabrication at Cooper Union, where I learned to build with my hands and troubleshoot whatever broke. Living with a disability is a big part of why I test for access first. I’m a Deque Digital Accessibility scholarship recipient and working toward my IAAP certification.